CUSTOMIZED ARTS: CMMI Practices Improve Business Process _ Knowledge Network

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CMMI Practices Improve Business Process

Publié par
Patrick Avery 19 juin 2009 13:24:15

CMMI,
or Capability Maturity Model Integration, is a well-known and
standardized model for assessing and improving software and systems
development processes. It can be used to guide process improvement
across a project, a division, or an entire organization. Dr. Ralf
Kneuper, whose book "CMMI: Improving Software and Systems Development Processes Using Capability Maturity Model Integration,” is excerpted in the Knowledge Network, is a CMMI expert and recently interviewed with IT Business Edge editor Lora Bentley.

In this discussion, Kneuper talks about the history of CMMI and its variants. He also describes how companies can use CMMI.

"The
main issue here is to remember that CMMI is about improvement, not
certification. Some companies, especially if they implement CMMI
because their customer tells them to do so, only look for a way to
satisfy the CMMI requirement rather than using this requirement as a
trigger to check how to improve the relevant working process.
Admittedly, this approach will lead to additional bureaucracy and
little improvement.

"CMMI
does not tell you how to do things, but it tells you what to do, and
this is for a good reason. You have both the freedom and the
responsibility to implement the CMMI practices and perform the work in
a way that really helps you. So always look for a way to integrate the
CMMI practices into your normal working processes rather than adding
them on top."

Don't forget to check out the excerpt from his book.

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24 juin 2009 17:19

MikeHarris

dit:

I
agree with the comment that some companies try to just "check the box"
of CMMI compliance to win more business but this is actually quite hard
to do and ends up costing more than doing it properly.

I'd
suggest a further point in this context: CMMI can deliver a lot of
value for money in specific areas where an organization is experiencing
most pain. The tendency to associate CMMI with certification
leads to a view that you have to do all of it at once. On the
contrary, it may be that you can easily build a business case for
implementing CMMI best practices in the one or two areas where you
really have problems now.

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